Keeping your IT infrastructure running can be a time and resource consuming adventure. Not only does it take time away from working on your business, it has the potential to be disastrous. With GigeNET’s Managed Cloud Hosting, you let our EPIC Support and on staff engineers manage the technology behind your business, ensuring your systems always run at their best.
All GigeNET customers are guaranteed at least our Express level of management. Our other offerings – Silver, Gold, and Platinum – provide monitoring options, server hardening, optimization and even DDoS Protection. Chat with our Sales team today to which level of support bests fits your needs.
The standard service that comes with every GigeNET Cloud Server, including our 24x7x365 Support and 100% Network Uptime SLA.
A reactive service that includes and builds on all the services offered by the Express Plan. Nagios Monitoring, NOC Response, and 50GB of R1Soft Backups are included among other highlights. Starting at $69/month
A proactive plan that includes and builds on all the features of the Silver Management package. Server Hardening, Optimization, Migration Assistance, Security Assessments, and Vulnerability Scans. Starting at $169/month
For total piece of mind, Platinum Management is the way to go, combining all the elements of the Gold Management plan, and including our Auto DDoS Protection. Providing protection for attacks up to 4GB, you will never worry again. Starting at $239/month
|Feature||Express FREE||Silver $69/month||Gold $169/month||Platinum $239/month|
|24/7/365 Support Availability||X||X||X||X|
|100% Network Uptime SLA||X||X||X||X|
|One Hour Hardware Replacement SLA||X||X||X||X|
|Remote Console Available||X||X||X||X|
|Private Network Available||X||X||X||X|
|Ping and TCP Service Monitoring (Alerts Client)||X||X||X||X|
|Basic Remote Hands (Reboots / Visual Inspection)||X||X||X||X|
|Free OS Reinstall||X||X||X||X|
|Included System Administration Time||1hr/month||3hr/month||5hr/month||7hr/month|
|Nagios Monitoring / Server Metrics||X||X||X|
|NOC Response to Monitoring Alerts||X||X||X|
|RAID Array Monitoring||X||X||X|
|Included Backup Space||50 GB||100 GB||200 GB|
|Server Migration Assistance||X||X|
|Proactive Server Optimization||X||X|
|Security Assessment Scans||X||X|
|Automated DDoS Protection||X|