Question 1

Can I change the billing term of my VM?

Accepted Answer

Yes you can! Just submit a ticket to our billing department and they will get it taken care of for you.

Question 2

What are Parked Domains in cPanel?

Accepted Answer

Parked domains are domains that you own that do not contain any content. Parked domains do not have any email address or web pages associated with them.Most commonly, parked domains are used to hold a domain that is for sale or redirect traffic to another domain. Video About Parked Domains: cPanel Wiki Page Help about Parked Domains: https://documentation.cpanel.net/display/ALD/Parked+Domains

Question 3

How do I Create, Delete, or Manage Subdomains in cPanel?

Accepted Answer

Here is a great video that will teach you everything you need to know about managing subdomains in cPanel!

Question 4

How do I Create or Modify MySQL Databases in cPanel?

Accepted Answer

Here is a great video on creating and modifying MySQL databases in cPanel: There is also another good video here that explains the cPanel MySQL Wizard:

Question 5

How do I set up R1Soft or Idera Backups on my Cloud server?

Accepted Answer

Submit a ticket to our sales team and they will help you get setup. Our backup services are $0.50/per GB of storage space.

Question 6

Can you provide more details about the VM snapshot functionality?

Accepted Answer

When you enable this feature you receive a snapshot of your VM. this can be used to restore your VM if anything happens to it. It is not a backup solution, but more of a way to roll back changes. You can schedule snapshots to occur every 7 days when you activate the add-on. The pricing depends on the size of your virtual machine. The cost is $0.025 per GB for your snapshot. So if you have a 10GB VM it will cost you $0.25 a week. If you activate this feature and choose to have your snapshots automatically renew, after 7 days your snapshot is replaced with a new one and you are billed again. This is the first phase of our template feature that is coming that will enable you to use snapshots to create your own customized VM OS template to spawn new virtual machines from.

Question 7

What is Cloud Computing?

Accepted Answer

Cloud computing is internet-based computing, whereby “instances”, computing environments that have the full functionality of a normal hardware and software stack, are controlled over the internet. These instances look and operate as traditional computing systems, however resources are out-sourced. This allows for computing resources to be scaled, adding or resizing, on demand. With the ability to scale on demand computing resources are purchased as they are consumed.

FAQ

Frequently Asked Questions

Cloud and Virtual Machines

FAQ Categories

Billing

cPanel

Features

General