While the notion of Bring Your Own Cloud (BYOC) may seem a bit far-fetched, Shadow IT, where users essentially bring unauthorized cloud services into business environments, has become an increasing corporate concern as highlighted in a recent CFO.com article. The risk of Shadow IT is that it compromises IT’s ability to maintain a standardized infrastructure across employees and business units, opening the door to potential security and reliability issues. In spite of this, there is a benefit in analyzing Shadow IT to understand why users adopt non-standard processes and what benefits existing IT could not deliver. It often pays to examine how employees creatively accomplish their goals in constrained environments and figure out how to accommodate those employees in a supportable fashion.
Shadow IT is not just limited to cloud. In a close parallel, many IT organizations that once outlawed all but one “approved” mobile device to access corporate accounts and email have loosened restrictions on accommodating multiple devices, moving closer to a BYOD (Bring Your Own Device) model. While pundits argue BYOD might transform IT into the “Wild West,” many organizations are finding a middle ground that offers users a selection of approved mobile devices for corporate access. With a standard set of security and reliability policies, users and business units gain the flexibility to meet their needs and optimize costs without having to consider Shadow IT.
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