Awesome Support

24x7 support and an average of 5 minutes or less hold time to reach an expert who's committed to helping you with your support needs. We offer help where others fail with blazing fast responses and insightful answers.

Express Management

Our express management feature will allow you to make on the fly changes to your virtual machines. The service will allow you to upgrade features like CPU power, hard drive space, and memory by just sliding your cursor to meet your specific needs.

Self-Service Portal

Our self service Portal will allow you to eliminate repetitive incidents, reduce incident escalation, reduce support costs significantly, and increase customer service quality. Take a test drive with our portal demo.

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Features at a Glance

  • Redundant Locations - LA Cloud Servers and Chicago Cloud Servers now available!
  • Fully Redundant, Self Healing SAN's CPU utilization based on the amount memory assigned to a machine.
  • Xen Hypervisor using Citrix Xenserver Technology
  • A friendly, reliable control panel that offers usability second to none.
  • Multiple elastic public IP addresses.
  • Support for multiple linux distributions.
  • No reselling or over commission of resources.
  • Direct KVM console access that can be used to recover a file system failure or malformed network configuration.
  • Completely transparent private networking with free unmetered bandwidth
  • All cloud nodes are based on 64-bit architectures.
  • Ability for Virtual Machines to use 32-bit or 64-bit architectures.
  • Windows Server 2003 and 2008 Support

Cloud Server Support At Gigenetcloud.com

GigenetCloud.com is dedicated to providing our clients with awesome support. With 24x7 support and an average of 5 minutes or less hold time to reach an expert who is committed to helping you with your support needs, we offer professional assistance where others fail with blazing fast responses and insightful answers. Gigenet’s Express Management service will allow you to make on the fly changes to your virtual machines. The service will allow you to upgrade features like CPU power, hard drive space, and memory by just sliding your cursor to meet your specific needs. Gigenet’s Self Service Portal will allow you to eliminate repetitive incidents, reduce incident escalation, reduce support costs significantly, and increase customer service quality. With Gigenet’s Cloud Servers Managed Service Level, you still have full control of your virtual instance, but we support it and manage the patches and updates, and we take first-responder action to all monitoring alerts - 24x7x365. You also have access to our cloud experts, who can help you plan for future growth and maximize your current cloud environment. Every Gigenet product and service comes with awesome support! We will help you by phone or in instant live 24x7. Check out GigenetCloud for the latest cloud server costs and see the latest cloud server demos online today!

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